Citadines City Centre Liverpool Exterior photoCitadines City Centre Liverpool Exterior photoCitadines City Centre Liverpool Exterior photo

Citadines City Centre Liverpool – A Favorite for Families in Liverpool

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Check rooms and rates
From$250 /night
Check-in
10Sept
Check-out
11Sept
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

72 Church Street, Liverpool, L1 3AY
-
Close to the city center
Perfect
9.1
/10
4.4
/5

Citadines City Centre Liverpool: Aparthotel with home-like amenities in Liverpool city centre

Location

Citadines City Centre Liverpool sits on Church Street, a 3-minute walk from Liverpool Central Station and 700 metres from Lime Street Train Station. The Albert Dock is a 14-minute walk, and Liverpool ONE shopping centre is 400 metres away. Philharmonic Hall is less than 1 km from the property, and The Beatles Statue is a 12-minute walk.

Accommodations

The aparthotel offers studio and one-bedroom apartments with fully functional kitchens, including a refrigerator, microwave, hob, and dishwasher. Many rooms also contain a washing machine and tumble dryer for self-catering stays. All rooms are soundproofed, have air conditioning, and include a smart TV and complimentary WiFi.

Amenities & Services

Guests have access to a fitness centre, business facilities, and a 24-hour front desk with concierge service. Daily housekeeping, dry cleaning, and laundry services are available. A free coffee machine in the reception lobby provides fresh coffee throughout the day.

Family & Accessibility

Family rooms are available, and the hotel offers facilities for disabled guests, including wheelchair-accessible rooms with lower bathroom sinks, raised toilets, and grab rails. The property provides full-day security with CCTV in common areas and key card access. Luggage storage before check-in and after checkout is provided free of charge.

Special Offers & Guest Experience

The aparthotel provides free upgrades and complimentary welcome items for guests, as noted by multiple returning visitors. A secure entry system with key cards and a lift ensures privacy and safety. The reception staff, including Elizabeth (Liz) and Julia, receive frequent praise for their helpful and professional service.

Highlights

Location: 3 min from Central Station, 14 min walk to Albert Dock

Rooms: Studios & apartments with full kitchens and washer/dryer

Special: Free upgrades and welcome items for guests

Family: Family rooms and wheelchair-accessible units

Amenities: Fitness centre, business facilities, free coffee lobby

“In my opinion, this aparthotel is ideal for Liverpool explorers valuing independence alongside hotel-grade service. The central location places guests within easy reach of the city's cultural hotspots. Well-equipped apartments offer excellent value, especially for families or longer stays, and soundproofed rooms ensure peaceful rest in the heart of the action.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
  • Studio Apartment
    2 persons
    27 sq. feet
    1 King-size bed
    Air conditioning
    Heating
  • One-Bedroom Apartment
    2 persons
    37 sq. feet
    1 King-size bed
    Air conditioning
    Heating
  • Superior One Bed-Room Apartment
    2 persons
    41 sq. feet
    1 King-size bed
    Air conditioning
    Heating
Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!
September 2026 - September 2027
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Check-in/ Check-out

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Perfect
9.2/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle
  • Dryer
  • Cookware/ Kitchen utensils

Services

  • Housekeeping
  • Laundry
  • Dry cleaning

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Dining table
  • Ironing facilities

Bathroom

  • Washing machine
  • Free toiletries

Self-catering

  • Electric kettle
  • Dryer
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Citadines City Centre Liverpool Location

72 Church Street, Liverpool, L1 3AY
Explore Liverpool
Local Highlights
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
The Cavern Club
The Cavern Club
6 minutes' walk
Iconic birthplace of The Beatles, featuring live music and a vibrant atmosphere. Check for nightly performances and historic memorabilia.
Liverpool ONE
Liverpool ONE
5 minutes' walk
Vast shopping district with shops, eateries, and entertainment options. Perfect for shopping enthusiasts and casual strollers alike.
World Museum
World Museum
9 minutes' walk
Diverse exhibits including natural history and ancient civilizations. Offers free admission and engaging galleries for all ages.
Tate Liverpool
Tate Liverpool
13 minutes' walk
Contemporary art gallery set in a stunning waterfront location. Features rotating exhibitions and free entry to the permanent collection.
Kayaking on the Mersey
14 minutes' walk
Thrilling kayaking adventures on the River Mersey. Rentals and guided tours available; a unique way to experience the waterfront.
St. John's Gardens
7 minutes' walk
Relaxing park with beautifully landscaped gardens. Ideal for a calming stroll or picnic amidst nature in the city.
Lunya Liverpool
4 minutes' walk
Spanish restaurant and deli known for tapas and an extensive wine list. Cozy atmosphere and gluten-free options available.
Villa Romana
3 minutes' walk
Classic Italian dining featuring homemade pasta and regional specialties. Family-friendly with vegetarian dishes also offered.
Concert Square
Concert Square
5 minutes' walk
Lively square with bars and restaurants. Known for vibrant nightlife and regular events, ideal for an energetic evening out.
Fact Liverpool
6 minutes' walk
Cinematic venue showcasing independent films and documentaries with a café onsite. Family-friendly with cultural events throughout the year.
Tips on navigating the city
  • City Centre
    Liverpool 3 min  ·  700 ft
  • Airports
    Liverpool John Lennon (LPL) 20 min  ·  8.2 mi
    Chester Hawarden (CEG) 54 min  ·  22.0 mi
  • Train
    Liverpool Central Station 3 min  ·  700 ft
    Liverpool Lime Street Railway Station 6 min  ·  1700 ft
  • Bus
    Bus stop 6 min  ·  1700 ft
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of GBP 8.95 per person.
Pets
Pets are not allowed.
Number of floors:
6
Number of rooms:
116
Former name
quest liverpool city centre

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Review summary
Based on recent reviews
Powered by AI
Citadines City Centre Liverpool enjoys a superb location, often described as being right in the heart of the city and just a short walk from Liverpool Central station and the Liverpool One shopping area. Guests appreciate the modern, clean apartments, many of which feature a small kitchen with a hob, microwave, and refrigerator, providing the convenience of preparing meals. Some guests have mentioned that the air conditioning wasn't working in their room. You'll also find practical amenities like an iron and ironing board, plus a guest laundry, which adds to the overall positive experience and good value.
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Review score
Based on 1833 verified reviews
9.0 /10
Perfect
95 %
Recommend
Location
9.7/10
Staff
9.5/10
Breakfast
5.1/10
Free WiFi
8.7/10
Pros
Helpful staff
Central location
Spacious apartments
Easy access
Cons
Noisy street
Lack of information
Guest reviews
based on 1833 reviews
9.0/10
based on 4945 reviews
9.1/10
Olivia from United Kingdom
Couple
One-Bedroom Apartment
3 nights in November 2025
|
Reviewed: February 14, 2026
9/10
lovely kitchen generous space central location
The room had a lovely kitchen area. The space felt very generous. I appreciated the central location of the hotel..
0 Helpful
Tommy from United Kingdom
Single
One-Bedroom Apartment
3 nights in November 2025
|
Reviewed: January 08, 2026
9/10

Centrally Located Gem!

central location useful amenities
The location was FANTASTIC! I found easy access to various city attractions. The room included useful amenities such as a kitchenette and a spacious bathroom.
The provided bed had a thin mattress. I could feel the springs, difficult to get a restful night.
Service
9/10
The reception staff were helpful. They promptly addressed my inquiries. I appreciated the quick assistance with check-in and check-out. Luggage storage was available after I checked out which was very convenient.
0 Helpful
|
Show more
Sebastian from Germany
Business traveller
Superior One Bed-Room Apartment
3 nights in November 2025
|
Reviewed: January 06, 2026
9.5/10

smashing stay!

kitchen facilities friendly staff comfy bed
the apartment included useful kitchen facilities, this gave us many options for meals. the staff were really friendly at all times. i got complimentary upgrade to a superior one bed-room apartment, it had a comfy bed and a great night's sleep.
the seating area wasn't super comfortable, though it was alright for the price i paid. i hope they will consider upgrading it soon.
Dining
9/10
the kitchen has many facilities including a microwave, fridge, and stovetop. also, the complimentary coffee in the reception area was fabulous.
Location
10/10
the location is grand, i could walk to two train stations and the shopping areas in no time. i found that the proximity to many tourist spots made exploring quite simple, even on foot.
Service
10/10
The staff were efficient and friendly. They answered all my questions quickly. the complimentary upgrade to a one-bedroom apartment was a welcome treat.
Rooms
9/10
the rooms were clean and well-equipped, which i found very handy. my bed was super comfy, and i slept soundly each night. the apartment appliances were well maintained.
0 Helpful
|
Show more
Matthew from United Kingdom
Single
One-Bedroom Apartment
3 nights in November 2025
|
Reviewed: December 22, 2025
9.5/10

Handy Central Spot

central location fully equipped kitchen good value
i find location really handy for getting around. everything i needed was close. my room have a kitchen, so i cooked my own food. that was good because i saved some money.
the gym equipment felt bit old. some machines need an update. it weren't a huge problem though.
Rooms
9/10
My room includes a comfortable bed and a separate seating area. the bathroom have a rainfall shower and complimentary toiletries. This ensure i enjoy my personal space. there were a big television with many channels.
Service
10/10
housekeeping visited daily and keep the place super clean. the staff at the front desk were really helpful with local directions. they even arrange a taxi for me when i had to leave early.
0 Helpful
|
Show more
martin from germany
Single
studio apartment
3 nights in October 2025
|
Reviewed: December 02, 2025
7/10

generally positive stay

central location short walk friendly staff cold room unwelcoming receptionist unpleasant odour
the location was very central to everything. it was a short walk to lime street station. the apartment was a nice self-contained unit. the staff were very friendly (i especially liked their helpfulness).
the studio apartment i stayed in felt quite cold. despite setting the heating to 25 degrees, it didn't seem to work. the receptionist wasn't particularly cute upon check-in. i noticed a persistent, unpleasant pee odour in the toilet.
0 Helpful
Isaac from United Kingdom
Single
studio apartment
3 nights in November 2025
|
Reviewed: November 24, 2025
9/10
small kitchen central location bag storage
the room included a small kitchen with a microwave. i found the location very central. the staff stored my bags after checkout (i appreciated this service).
the bathroom lacked sufficient lighting (it was a bit dim).
0 Helpful
FAQs
About Citadines City Centre Liverpool
What are the check-in and check-out times at Citadines City Centre Liverpool?
Check-in is from 15:00 and check-out is by 11:00.
How far is Citadines City Centre Liverpool from Liverpool John Lennon Airport?
The hotel is 13 km from Liverpool John Lennon Airport.
What room amenities are offered at Citadines City Centre Liverpool?
Rooms include air conditioning, free Wi-Fi, a flat-screen TV, and a private bathroom with a shower.
Does Citadines City Centre Liverpool have fitness facilities available?
Guests have access to an on-site fitness centre.
Does Citadines City Centre Liverpool offer family-friendly accommodations?
The hotel features family rooms and provides facilities for disabled guests.
What attractions are located near Citadines City Centre Liverpool?
Nearby attractions include The Cavern Club (0.5 km) and Philharmonic Hall (1 km).
Is there a business centre at Citadines City Centre Liverpool?
The hotel features a business centre with fax and photocopying services.
What additional charges are there for breakfast at Citadines City Centre Liverpool?
Breakfast is available for an additional charge of 8 GBP.
What type of accommodations does Citadines City Centre Liverpool offer?
The hotel provides spacious serviced apartments equipped with fully-functional kitchens.
How far is Citadines City Centre Liverpool from the city centre?
The hotel is centrally located, approximately 0.5 km from the main shopping and entertainment areas.
Does Citadines City Centre Liverpool provide luggage storage?
Yes, the hotel offers luggage storage for guests.

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